Refund Terms for LYTHARVIX

Welcome to LYTHARVIX! We are committed to ensuring your satisfaction with your purchase. If you are not satisfied with your purchase, our refund terms outlined below will guide you through the process.

Eligibility for Refund

To be eligible for a refund, the following conditions must be met:

• The item must be unused and in the same condition that you received it.
• The request for a refund must be made within 30 days from the date of purchase.
• An official receipt or proof of purchase must be provided.

Non-Refundable Items

The following items are not eligible for a refund:

• Gift cards
• Downloadable software products
• Some health and personal care items

Process for Refunds

Step 1: Request a Refund

To initiate a refund request, please contact our customer service team at [email protected] with your order details and reason for the return.

Step 2: Shipping

If your refund request is approved, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Step 3: Processing the Refund

Once your returned item is received and inspected, we will send you an email notification of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

Late or Missing Refunds

If you have not received a refund yet, please follow these steps:

• Check your bank account again.
• Contact your credit card company; it may take some time before your refund is officially posted.
• Contact your bank. There is often some processing time before a refund is posted.
• If you've done all of this and still have not received your refund, please contact us at [email protected].

Changes to the Refund Terms

LYTHARVIX reserves the right to modify these refund terms at any time. We will notify you of any changes by posting the new terms on this page.

Thank you for shopping with LYTHARVIX!